Help Center

Shipping and Orders

How long will my product take to arrive?

Shipping Time

Where can i track my order?

Order Tracking

Are the items shipped together?

Item packaging

Can i change my shipping address?

Address Change

Can i remove item from my order?

Item removal from order

Can i change the colour of my ordered product?

Color Change

What if i want to return my order?

Order Returns


How can i take care of my Ventelite products?

Product Care

Coupons and Offers

Can i use multiple coupons and offers for my purchases?

Coupons and Offers guide