Frequently Asked Questions
On your initial consult, we recommend that you bring any documentations that may be relevant to your injury or area of concern, this can include:
- Referral letter from your Doctor or other health professional – If you are not making a claim with any third party (eg WorkCover, CTP Insurer) and will be paying for treatment yourself, a doctor’s referral is not necessary.
- X-rays or scans.
- Running shoes and orthotics.
- Private health fund card and/or other forms of payment methods.
Yes we do. Ventelite Physiotherapy in Kenmore accepts most private health funds, and depending on your level of cover and which health fund your are with, this clinic has on spot health rebates available for Physiotherapy services.
We accept injury claims under work cover, compulsory third party insurance (CTP) and department of veteran affairs (DVA) patients at Ventelite Physiotherapy in Kenmore. We do kindly as that you bring all necessary documentations to the clinic with you on your first consultation including any relevant information including case reference number, case manager contact details or any other relevant information if available.
Yes we do. If you wish to attend under the Enhanced Primary Care/Chronic Disease Management scheme you will require a valid referral from your GP prior to your appointment. You may be eligible for a maximum of 5 sessions per calendar year and your GP will determine if you are an eligible candidate.